Return & Refund Policy

At Swiftcart.life, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

To be eligible for a return, items must:

• Be returned within 20days of receiving your order.
• Be unused, unworn, and in the same condition as received.
• Include all original packaging, tags, and accessories.
• Have proof of purchase or order confirmation.

We reserve the right to refuse returns that do not meet these conditions.

Return Timeframe

Customers may request a return within 30days from the date of delivery. Return requests submitted after this period may not be accepted.

To initiate a return, please contact us at kartikkumar969092@gmail.com with your order number and reason for the return.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method.
• Refunds are typically completed within 5to10 business Days after approval.
• Depending on your payment provider, additional time may be required for the funds to appear in your account.

Exchanges

We offer exchanges for eligible items when available.

If you would like to exchange a product for a different size, color, or replacement item, please contact us at kartikkumar969092@gmail.com. Exchanges are subject to product availability.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 DAYS after delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos showing the damage or defect

We will review the issue and arrange a replacement, exchange, or refund at no additional cost when appropriate.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged or defective:

• Gift cards
• Downloadable or digital products
• Personalized or custom-made items
• Clearance, final sale, or marked non-returnable items
• Personal care, hygiene, or consumable products (where applicable)

Return Shipping Costs

• If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs.
• For all other returns, customers are responsible for return shipping costs unless otherwise stated.
• Original shipping charges are generally non-refundable.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact us at:

Email: kartikkumar969092@gmail.com

We are committed to providing excellent customer service and will do our best to resolve any concerns quickly and fairly.